Privacy Policy
Your privacy matters to us. This policy explains how TricklAI collects, uses, and protects your information across our micro apps ecosystem.
TricklAI ("we," "our," or "us") operates a suite of micro SaaS applications with a unified SMS communication platform. This Privacy Policy applies to all applications within our ecosystem and explains how we handle your personal information. By using any of our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account with any of our micro apps, we collect your name, email address, phone number, and billing information.
SMS Communication Data
As TricklAI manages all SMS communications across our ecosystem, we collect and process message content, delivery status, timestamps, and recipient information. This data is essential for providing our unified communication services.
Usage Data
We automatically collect information about how you interact with our micro apps, including IP addresses, device information, browser type, and usage patterns.
App-Specific Data
Each micro app within our ecosystem may collect additional data specific to its functionality. This varies by application and is disclosed within each app.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our micro apps and unified SMS communication platform.
Communication Management
Your SMS data is processed to send, receive, track, and manage all communications across our ecosystem of applications.
Analytics & Improvements
We analyze usage patterns to enhance our services, develop new features, and optimize the performance of our micro apps.
Customer Support
We use your information to respond to inquiries, provide technical support, and resolve issues across all applications.
Security & Fraud Prevention
Your data helps us detect and prevent fraudulent activities, unauthorized access, and security threats.
SMS Communication Platform
Centralized Management
TricklAI serves as the central hub for all SMS communications across our micro apps ecosystem. We process, store, and manage all messages sent and received through our platform.
Message Content
We have access to the content of SMS messages to ensure proper delivery, comply with regulations, and provide support when needed. Messages are encrypted in transit and at rest.
Delivery & Tracking
We track message delivery status, read receipts, and engagement metrics to provide analytics and ensure reliable service across all applications.
Retention Policy
SMS data is retained for as long as necessary to provide services and comply with legal obligations. Typical retention is 90 days, with exceptions for legal or billing purposes.
Information Sharing
Within Our Ecosystem
Data may be shared between micro apps within the TricklAI ecosystem to provide integrated services and unified communication management.
Service Providers
We work with trusted third-party service providers for SMS delivery, hosting, analytics, and payment processing. These providers are contractually obligated to protect your data.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, users' safety, or to investigate fraud.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
Encryption
All data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption. SMS messages are encrypted end-to-end when technically feasible.
Access Controls
We implement strict access controls, ensuring only authorized personnel can access sensitive data on a need-to-know basis.
Regular Audits
Our security practices undergo regular third-party audits and penetration testing to identify and address vulnerabilities.
Infrastructure
We use enterprise-grade cloud infrastructure with redundancy, regular backups, and disaster recovery protocols.
Your Rights
Access & Portability
You have the right to access your personal data and request a copy in a portable format.
Correction & Deletion
You can request correction of inaccurate data or deletion of your information, subject to legal retention requirements.
Opt-Out
You may opt out of marketing communications at any time. However, service-related communications are necessary for our platform to function.
Data Restriction
You can request restrictions on how we process your data in certain circumstances.
International Data Transfers
Global Operations
TricklAI operates globally and may transfer data across borders to provide our services. We ensure appropriate safeguards are in place for international transfers.
GDPR Compliance
For users in the European Economic Area, we comply with GDPR requirements including lawful basis for processing and data subject rights.
Privacy Shield & Standard Clauses
We use standard contractual clauses and other approved mechanisms for international data transfers.
Cookies & Tracking
Essential Cookies
We use cookies necessary for our platform to function, including authentication and security cookies.
Analytics Cookies
We use analytics tools to understand usage patterns and improve our services. You can control these through your browser settings.
Third-Party Tracking
Some of our micro apps may use third-party tracking technologies. You can opt out of these through your device or browser settings.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
privacy@tricklai.com
Changes to This Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.